Please follow step below to reset your password :
STEP 1 : Click on "Login"
STEP 2: Click on "Forgot Password"
STEP 3: Fill in your Info requirement
a. Verification Code show in "BOX"
b. Registered phone number
c. Click on "Request OTP"
*OTP will be send to your registered number
*Please ensure connection and network stable
d. OTP number
e. Click on "Submit" to reset your new password
REMINDER :
1. If your registered number is no longer use, please visit our Live Chat support, our 24/7 agents will conduct the verification manually and reset the password for you.
2. Our Live Chat support agent will never ask for your Login password, please do not share your Login password to ensure your account security.